Mail this form inside the box with your ornament stand / tree to:

KCIC Christmas Ornaments
c/o Return/Refurbishing Department
4885A McKnight Road #287
Pittsburgh, PA 15237  

Complete this form then click the "Print Me" button at the bottom of this page.
Print two copies and enclose one with the ornament stand or tree you are returning.

Today's Date:

Name
Address
City/State
Zip/Postal
E-mail
Telephone

What is your Return Merchandise Authorization (RMA) Number? Call 1.888.539.2884 if you do not have one. Leave a message with your name, the product you wish to return and your phone number. We will contact you within 24 hours. 

Name of your Customer Service Rep (if available):

Was this product delivered to you in damaged condition?  Yes        No   

If not, what is the reason for this return?

Are you requesting a refund/credit or an exchange? Please note there is a restocking fee for certain refund/credit requests.
Refund/Credit    Exchange  

Which product/products are you requesting in exchange?

Will you need expedited UPS or FedEX shipping of your exchange in order to meet a deadline? No      Yes  

If yes, select:  UPS three day select   UPS two day AM  
UPS two day PM (end of business day) UPS overnight AM   
UPS overnight PM  FedEx two day AM FedEx two day PM 
FedEX overnight AM   Fed Ex overnight PM

Was this stand purchased with a KCIC Christmas Ornament?
   Yes        No   

If so and you did not register your ornament, please register here.

If you received your ornament stand as a gift, tell us who gave it to you?

Enclose these items with your return:

1. Photocopy of your invoice/receipt (if you purchased it)

2. This completed Return Form with an RMA number.