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The ornament stands and
trees on our site are imported. Since we do not manufacture them, our
warranty of these products is limited to that of the supplier.
The Box
and Packing Peanuts
For ornament
gifts shipped with an ornament stand ( Deluxe and Renaissance) we
provide a white Indestructo storage box rated by the manufacturer
to be crush resistant up to 200 lbs of pressure. The shred around
the ornament stand and ornament provides additional cushioning during
off-season storage. Do not discard
the Indestructo box or decorative shred.
Caring For Your Ornament
Stand/Tree Brass-plated
/ Chrome-plated / Lucite
/ Painted gold / Silver-plated
Please use the
Indestructo box or shipping box to store your ornament stand or tree.
Brass
plated:
First, remove the ornament from the display stand, wipe it gently with a
clean, dry cloth and place it in the sheer pouch or velvet pouch that we provided.
Many of our brass stands are lacquered to prevent tarnishing. However, depending upon where your ornament is displayed, the brass-plated stand
may get dark spots or discolorations called "pitting" from
exposure to moisture and humidity. To remove those stains, gently rub with
a soft cloth dampened with a small quantity of a fine quality brass polish
that is approved for use on lacquered brass or brass plate. Follow the cleaning product
instructions. Carefully remount the ornament on its' stand if you are displaying it year
round. If not, put the ornament and cleaned stand back in the Indestructo storage box we provided.
Chrome
Plated: First, remove the ornament from the display stand, wipe it
gently with a clean, dry cloth and place it in the sheer pouch or velvet
pouch that we provided. To remove
pitting on the ornament stand, gently rub with a soft cloth dampened by a
small quantity of a fine quality polish that is approved for use on chrome
or chrome plate. Follow the cleaning product instructions. Carefully
remount the ornament if you are displaying it year round. If not, put the
cleaned ornament and stand back in the Indestructo storage box we provided.
Lucite: This stand
should not stain or discolor. First, remove the ornament and place it in
the storage box we provide. Dust the stand by gently wiping it with a
soft, slightly damp cloth. Carefully
remount the ornament if you are displaying it year round. If not, put the
cleaned stand back in the Indestructo storage box we provided.
Painted
Gold: First, remove the ornament from the display stand,
wipe it gently with a clean, dry cloth and place it in the sheer pouch
or velvet pouch that we provided. Gently
wipe the stand with a soft cloth. Do not use water. Carefully remount the
ornament if you are displaying it year round. If not, put the cleaned
stand back in the Indestructo storage box we provided.
Silver-plated:
Our silver plated ornament stands and trees are lacquered and should never
need polishing. However, should your stand develop
dark spots called "tarnish" from exposure to sulfur in the air
it can be gently cleaned.
To remove those stains, gently rub with a soft cloth dampened by a few
drops of a fine quality silver polish that is approved for use on
lacquered silver
plate. Follow the cleaning product instructions. Carefully remount the
ornament if you are displaying it year round. If not, place your cleaned
ornament stand in the Indestructo storage box. Store
all KCIC ornament stands, ornament trees and ornament hangers in a cool, dry
area out of direct heat or sunlight until you are ready to display them
again. If you need to return a damaged ornament stand, click here.
Click here for packing instructions. Thanks
for buying KCIC Collectible Porcelain and Glass Christmas ornaments. We appreciate your
confidence in our products. :-)
Visit
ornament-trees.com
for a
wide variety of metal and artificial Christmas ornament trees and
decorations. |