How To Contact Us

Our Internet store is open 24 hours a day 365 days a year! KCIC COLLECTIBLE CHRISTMAS ORNAMENTS 4885A McKnight Road #287 Pittsburgh, PA 15237 By phone: 1.888.539.2884 By Fax: 1.888.809.0929 By E-mail: (fastest response time) Contact our Webmaster or visit We Design Web Sites Office Hours  For the quickest response, please use our in-house Contact us form. We endeavour to return e-mail inquiries the same day. Toll free voice mail service answers 24 hours a day. If you choose to leave a voice mail message, be as specific and detailed in your message as possible and leave your e-mail address. We will return your call as soon as possible.  During the busy season (Oct 15 - Dec 24) it may take a little longer. :-) For your on-line shopping security, we maintain the following Internet Business Associations: TRUSTe Privacy ( monitors our privacy policy) The Web Chamber ( monitors our online business integrity) You are welcome to verify our business association with these agencies. Read what others say about KCIC Christmas ornaments on our testimonials page. We are also members of the Small Business Community. A great resource for shopping {if you are buying products other than Christmas ornaments, that is! :-) } and help for new Internet business owners. SECURE INTERNET ORDERING: Your credit card and checking account information is safe when you order from us.  2Checkout.com Inc. an authorized retailer of KCIC Christmas Ornaments. Your credit card information is encrypted before it is sent over the Internet. You will receive a copy of your order by e-mail. And, you will receive a tracking number when it is shipped. If you prefer to mail in your order, complete the Order Form, print it out and then call, fax or mail it in with your payment. If your order can not be filled because we are out of stock, you will be notified immediately. USA CUSTOMERS: You can order by e-mail, fax, "snail" mail, phone or securely on-line. We accept: Visa credit or debit card payments MasterCard credit or debit card payments American Express Discover PayPal. See terms here. Personal or corporate checking account. Please allow 15-20 days for processing and for your check to clear before we ship. You can order by mail use your credit/debit card, a check, a money order or certified check. Or, order by phone. Fill out the mail order form and call or fax your order to 1.888.539.2884 . Payment can be made by any of the above methods.  CUSTOMERS OUTSIDE THE USA: Sorry, no international shipments this year! Visit us again after March 2008 when we'll have exciting new changes to accommodate your decorating needs.. Payment by credit card, postal money order, bank-to-bank transfer or Western Union transfer only. We ship to the UK, Canada and other locations via UPS, DHL, FedEx International using your carrier account only and you must sign for the package. You are also responsible for any tariffs, duties, taxes charged by your country. E-mail us for more information. If you are still uncomfortable about shopping at our site, we encourage you to pray for God's wisdom before purchasing here or anywhere else on the Internet. As a rule it is safe to shop any site that has complete contact information (name, address, phone and e-mail) easily located on the site plus, secure real time order processing, and  clearly stated shipping methods, return procedure plus a privacy policy posted on the website. The following links will be helpful to your shopping experience at KCIC Ornaments: Get more details about the ornaments and our company.  Read the story of how KCIC Christmas ornaments began. Details of our unlimited lifetime, free replacement warranty, return policy, cancellation and privacy policy. More information about our shipping methods. Check the calendar to be sure you are ordering in time for pre-Christmas delivery. :-) Read News Releases about our products. Members of the media click here. To send us an e-mail or submit a prayer request click here. To read the story of the birth of Jesus Christ, the Saviour for whom Christmas is named, click here. For more information about becoming a follower of Jesus Christ, click here.  Thanks for visiting KCIC Christmas Ornaments.  Bookmark our site for future reference.  And, be sure to tell your friends about us.:-) Join us in celebrating a Christmas that begins with Christ!